To ensure that charges and payments on bank statements are easily understood and to reduce the likelihood of chargebacks and disputes, it is essential to use clear and precise statement descriptors. The statement descriptor is preceded by the fixed term KINDEST*, and the maximum character limit after that is 13. To update your Statement Descriptor to reflect accurately on your donors' card statement, follow these steps indicated below:
1. Click on your profile icon in the upper right corner of the workspace.
2. Click on Settings
3. Type the Statement Descriptor you want to use.
4. Click on Save
